1. The unit has excellent performance, advanced technology, reliable work and convenient maintenance
2, low fuel consumption, low emission, low noise
3. The unit is durable, compact and easy to operate
4, maintenance operation is simple, less people, easy maintenance during standby
5. The diesel generator set adopts rotary diesel oil, oil filter and dry air filter
6. High precision, good dynamic performance, compact structure and long service life
Warranty service commitment
The development of the enterprise, from the advanced science and technology, strict management and good product quality, our company has passed the ISO9001:2008 international quality system certification, which is also a very important part of the customer service service, we always believe that another secret of success is also excellent customer service enterprises.
First, service tenet: fast, decisive and efficient,;
Two, service objectives: customer satisfaction is our ultimate pursuit;
I, pre-sales service:
1, to understand the user's product use, to provide users with technical advisory services for generating units;
2, to provide users with product samples, enterprise profiles, and other relevant inspection certificates and other information.
II. Service in sale
Products before the factory, the company carried out the following inspection work, and to the user related technical personnel to provide the relevant product manufacturing, installation, acceptance standards and specifications. (see part of the technology acceptance standards of design and manufacture in the project file [.])
(two) installation instruction
Our company has appointed professional debugging experience, skilled technical personnel to the scene and the user related engineering personnel for equipment debugging and commissioning work, or telephone guidance.
After sale service
The warranty period of 1, our products for the product inspection after one year warranty period, the implementation of three bags, free Daipei operation and maintenance personnel; on the purchase of Huaxu users of their products to implement lifelong maintenance system. Warranty period: not less than the cumulative 1000 working hours or 12 months (whichever comes first). The warranty period shall be counted from the date of completion, acceptance and delivery of the project.
2, users in the use of man-made damage to the equipment, our company to provide free technical services, and actively help repair; damage or malfunction during the warranty period of equipment itself, our company in the notice to respond within 1 hours, telephone guide troubleshooting, if you still can not remove the fault arrived at the scene within 48 hours of troubleshooting, except the irresistible factors, the customer quality complaints, we will strictly follow the principle of seeking truth from facts, assign the responsibility in the end, in the fastest time to answer customer satisfaction.
3, the annual supply of the original price of spare parts;
4, after the equipment out of warranty, the company provides technical support. When the warranty expires, the machine breaks down and the company offers preferential charges.
5, our company every year to visit the user to understand the use of products, help to solve the various problems may be encountered in the use of the process, while asking for quality improvement advice, in order to better serve the user.